Applications



Business Telephony Applications, Softphones and Assistants

  • Communications Assistant
  • IP SOFT-PHONE
  • Phone Assistant

Communications Assistant

Communications Assistant

Customized communication solutions for business that leverages today’s best technologies. Using a combination of advanced telephony products along with other IP-enabled applications, Panasonic provides richer, fully-capable business communication solutions for your business today.

CA – Communication Assistant Productivity Application Suite

Communication Assistant is a highly-intuitive application for the NCP and TDE platforms. It provides a number of features including:

  • Enhanced Voice Messaging (VMA)
  • Instant Messaging (Chat) and Presence Capabilities
  • Microsoft® Outlook®, CRM (TAPI) and Third Party Database (LDAP) Contact Integration
  • Thin Client Support
  • Softphone

In addition, you can access presence information on other Panasonic PBXs and initiate chat or make and transfer calls across the network. Communication is key to running a successful business, whether you are small or large. Communication bottle-necks can seriously affect customer service, damage client relationships and lower productivity.

Panasonic Enhanced Communication productivity suites offer an affordable, flexible, and reliable solution that can deliver improvements such as:

  • Increase Revenue
  • Reduce Cost & Improve Employee Productivity
  • Enhance Customer Satisfaction
  • Strengthen your competitive position

VM Assistant – Flexible, Easy-to-Use, Unified Messaging – Access any voice messages you have and in the order that you prefer to retrieve them. All you need is a computer with network access with VM Assistant. Additionally, companies using the optional KX-TVA voice Messaging solution can use Communication Assistant to visually manage their voice mails with Voice Mail Assistant. This allows you to:

  • Visually see their voicemail messages
  • Play and pause messages
  • Skip messages forward or rewind messages
  • Change the playback speed
  • Delete unwanted messages
  • Centralized voice mail feature allows you to seamlessly share messages across all your networked PBXs.
  • Change and administer voice mailbox options
  • Export messages to their PC
  • Call back the person who has left the message
  • Send a message as email attachment
  • Transfer a message as an email attachment using Outlook